Free
For Shopify stores getting started
$0/month
100 interactive sessions* a month
- Agentic storefront on your pages
- Personalized product pages
- Concierge
- Install from the Shopify App Store
- Email support
Priced on the shoppers it sells to.
No seats, no setup fees. You pay for the sessions Syntrologie works on, and every plan includes the storefront, your brand knowledge, and the experiments that keep it improving.
Launch
For emerging brands proving it out
$499/month
Up to 25,000 sessions a month
On your store.
- Agentic storefront on every page
- Personalized product pages
- Concierge and triggers
- All your data, your rules
- A/B tests against your current store
Growth
For brands growing past a million a year
$1,499/month
Up to 100,000 sessions a month
Across your store, ChatGPT and Claude.
- Everything in Launch
- Your own app in ChatGPT and Claude
- Search takeover
- Remembers returning shoppers
- Priority support in Slack
Scale
For scaling brands with real traffic
$3,999/month
Up to 400,000 sessions a month
Across your store, ChatGPT, Claude and shoppers' own agents.
- Everything in Growth
- Brand agents for partners and marketplaces
- Custom content modules
- Dedicated success manager
- Quarterly selling review
Enterprise
For multi-brand and high-volume stores
Custom
Volume pricing on sessions
Across your store, ChatGPT, Claude and shoppers' own agents.
- Everything in Scale
- Multiple brands and storefronts
- SSO, audit log and data residency
- Uptime SLA
- Custom integrations
* Interactive session: a visit where the shopper engages with Syntrologie, like opening the concierge or comparing products.
Sessions count every surface Syntrologie sells on: your store, your app in ChatGPT and Claude, and shoppers' own agents. Extra sessions on paid plans are billed per 1,000 at your plan's rate. Annual plans get preferred, discounted pricing.
The Next 50 · 31 of 50 onboarded
Founding access, not a waitlist.
Every batch works directly with the team, with full Scale functionality on any plan and two months to prove the ROI before you commit.
- Full Scale functionalityEvery Scale feature, whatever plan you choose.
- A two-month trialMeasure the ROI on your own store before you commit.
- Dedicated onboardingHands-on integration with the team, in batch order.
- Influence over the roadmapFounding partners shape what gets built next.
- Early access to new capabilitiesNew surfaces and modules land with your batch first.
- Priority supportA direct line to the team, not a ticket queue.
Compare every plan.
Every plan runs the same salesperson. Bigger plans take it to more places.
| Feature | Free | Launch | Growth | Scale | Enterprise |
|---|---|---|---|---|---|
| Sessions a month, every surface | 100 interactive | 25k | 100k | 400k | Volume |
| Agentic storefront | ● | ● | ● | ● | ● |
| Personalized product pages and pages | ● | ● | ● | ● | ● |
| Concierge | ● | ● | ● | ● | ● |
| Triggers that step in | · | ● | ● | ● | ● |
| Content modules: reviews, FAQ, comparison, fit | ● | ● | ● | ● | ● |
| Search takeover | · | · | ● | ● | ● |
| Remembers returning shoppers | · | · | ● | ● | ● |
| Your own app in ChatGPT and Claude | · | · | ● | ● | ● |
| Brand agents | · | · | · | ● | ● |
| Experiments on live traffic | · | ● | ● | ● | ● |
| Multiple brands and storefronts | · | · | · | · | ● |
| SSO, audit log, SLA | · | · | · | · | ● |
Questions, answered.
What counts as a session?
One shopper's visit on any surface Syntrologie sells on: your store, your app in ChatGPT or Claude, or a conversation with a shopper's own agent. One visit is one session, however many pages or messages it takes. Bots and your own team don't count.
What's an interactive session on Free?
A session where the shopper engages with Syntrologie: opens the concierge, compares products, answers a question or uses a module it built. Browsing a page it personalized doesn't use one up.
Is the Free plan really free?
Yes. 100 interactive sessions a month, no card and no time limit. Install it from the Shopify App Store and upgrade when you outgrow it.
What if we go over our sessions?
On paid plans nothing switches off: extra sessions are billed at your plan's rate per 1,000. On Free, Syntrologie pauses until the next month or until you upgrade.
Is there a setup fee?
No. Install the app, integrate your data sources, and go live. Onboarding is included on every plan.
Can we start small?
Yes. Turn it on for part of your traffic on one page, measure against your current store, and turn more on when the numbers say so.
Do AI channels and Brand agents cost extra?
They're included from Growth and Scale. On Launch you can add either one when you're ready.
How long is the contract?
Monthly or annual. Annual plans get preferred, discounted pricing.
Have a storefront? That's all it takes.
Integrate your storefront once and Syntrologie sells on it the same week. Nothing else to build.